Johnson
UX Designer
- Role
- Ux Designer at Rently
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Johnson
Recruiters & Employers)I\'m a UX designer with 4+ years of experience shaping consumer-facing web and mobile products for both B2B and non-profit organizations. At Rently, I\'ve spearheaded design initiatives across product growth, security, customer experience, and B2B dashboards, which led to over $8M in annual recurring revenue, scam reduction by 40%, web/app self-tour completion rates from 65% to 95%, and an increase in renter satisfaction scores from 3.7 to 4.2/5. If you\'re interested in learning more about my process or how I could contribute to your company, let\'s connect and send me a DM!(Students/Career-Transitioners)The path to becoming a UX designer has never been clear; hell, 30 years ago, this profession didn\'t even exist. Yet now, doomsayers are echoing the end of UX with the advent of AI. To that, those people need a reality check. AI is an excellent research/design/development tool. Still, it\'s just that, a tool - something to be leveraged in your designer toolkit. If you\'re seeking advice on whether UX is right for you, need portfolio help, or have general questions, I\'d be happy to hop on a call. This profession is too gatekept by designer dorks, so I\'d like to pull back the curtain and give back to this profession that has given me so much.
Experience
Ux Designer
May 2024 — Present · Los Angeles, CA, US
Renter Experience Web/App Team – Led end-to-end design for TourPass, increasing successful self-tour conversions from 62% to 95%.Product Growth Team – Redesigned and optimized the Verified Renter feature, resulting in-$3.6M Increase in annual recurring revenue- 35% Reduction in tour-related scams- 10% Boost in self-tour conversionsRenter Experience Web/App Team – Shipped multiple key features to improve the renter journey, including- Social Sign-On (SSO) integration-\"My Tours\" redesign- Touring timeslot scheduling- Self-tour experience overhaul- One-Time Password (OTP) and password reset logic- Payment method redesignSecurity Team – Led design to deployment for Scam Prevention Dashboard features- Fake Listing Monitoring: detects and removes fraudulent listings- Real-Time Notifications: alerts users of smart device threats with over 60% fraudster detection accuracy
Education
UCLA Extension
User Experience
University of California, Davis
Bachelor of Arts - BA, Chinese Language and Literature
University of California, Davis
Bachelor of Arts - BA, Political Science and Government
Pepperdine Law
Master of Arts - MA, Legal Studies, General
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