John Sheaffer
Senior Staff Solutions Engineer (Pre-sales) @Cockroach Labs
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WORK HISTORY
Senior Staff Solutions Engineer (Pre-sales) @Cockroach Labs
Supporting the US West sales team as a pre-sales engineer and Solution Architect. Joined at the start of the COVID-19 pandemic, and helped sales rapidly acquire marquee logos in an uncertain work environment, and with an evolving cloud product and business model. As an expert in CockroachDB and customer advocate, I helped customers learn about CockroachDB and adapt SQL workloads to be scalable, resilient, geo-distributed, and fully consistent, while focusing of app development simplicity and time to market. Focus areas- Translating distributed database theory into practical applications - Deployments on Cockroach Cloud, on-prem, in K8s, Docker, AWS, and GCP - Performance diagnostics and optimization - Specifically with high-throughput/low-latency applications - High availability, disaster recovery, and operational best practices - SQL-based application design, and optimization As a member of the initial pre-sales team- Work closely with Product and Engineering to translate customer needs into product improvements - Mentor and train junior SEs and AEs on RDBMS concepts, diagnosis, and pre-sales methods - File product defect reports, feature requests, and documentation improvements - Document customer PoCs to capture issues encountered, lessons learned, and areas for improvement - Lead sales engineer working closely with major tech customers and prospects including: Apple, Netflix, Twitter, Disney, Roblox, Tesla, SpaceX, Cisco, Adobe, AMEX, AirBnB, Electronic Arts, HP, Intel, Nike, Sirius/Pandora, Pinterest, Samsung, and Twilio Recognition and Achievements- FY23 Sales Engineer of the Year - FY22 Sales Engineer of the Year - FY22-Q3 Sales \"Spartan\" Award - FY21-Q4 Sales \"Spartan\" Award - Lead SE on the first large CockroachCloud sale, and its two record-breaking expansions - Lead SE on 3 consecutive record-breaking enterprise sales with major technology brand names - Regularly requested by-name by customers to assist in resolving complicated post-sales issues
EDUCATION
USAF Officer Training School
Basic Officer Training & Commissioning
Embry-Riddle Aeronautical University
B.S., Aviation Technology w/ Minor in Computer Science
Embry-Riddle Aeronautical University
A.S., Avionics Engineering Technology
Nova Southeastern University
M.S., Computer Science
SKILLS
ABOUT JOHN SHEAFFER
I help startups acquire customers through credible technical expertise delivered in the…
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