John Sharkey

Director - Group Technology Service Management @Barclays

Liverpool, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2021 — Present

Director - Group Technology Service Management @Barclays

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EDUCATION

2016

The Business Coaching Academy

Business Coaching Programme, Business and Executive Coaching

2016

Barclays / Radtac

Team Leadership as a Scrum Master, Agile

SKILLS

Portfolio ManagementPrince2Change ManagementIntegrationMobilizationCall CentersBenefits RealisationProject ManagementManagement ConsultingBusiness Process ImprovementManagementBusiness TransformationBusiness Relationship ManagementCustomer ServiceCall CenterStakeholder ManagementBusiness AnalysisProject DeliveryProgram ManagementLeadershipOperational DeliveryRetailCustomer RelationsRelationship Management

ABOUT JOHN SHARKEY

A proven, highly effective deliverer of change / operational results within both IT and Operations across a number of sectors with the ability to set a shared common vision which delivers success through collaboration and increased focus.Specialities: IT Service Management, Risk & Control, Programme Management, Portfolio Management, IT Delivery, Relationship Management, Operational Delivery, Project Mobilisation, Benefit Realisation, Transformational Readiness, IT Infrastructure Delivery.Experienced in Relationship Management, Change, Customer Operations and IT across Financial Services, Retail and Utilities.

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John Sharkey — Director - Group Technology Service Management at Barclays in Liverpool, GB | Unifers