John Scarborough
Management Consultant @ESG (Customer Success as a Service®️)
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WORK HISTORY
Management Consultant @ESG (Customer Success as a Service®️)
Denver, CO, US
As a Management Consultant at ESG, I provide business transformation guidance to organizations in the SaaS, CSaaS, technology, education, construction and energy sectors, specializing in customer success journey mapping, leadership development, and general business and marketing strategies. My role focuses on helping clients optimize operations, and improve organizational performance, through data-driven insights and new customer-oriented solutions.• Collaborate with cross-functional teams to first assess and then to develop tailored strategies that drive efficiency and profitability across business operations.• Advise on leadership development and coaching programs, helping clients build high-performing teams.• Support clients in the execution of marketing and communications strategies to position their brands as industry leaders and expand their market reach.
EDUCATION
University of Richmond
Bachelor's degree
The George Washington University School of Business
Master of Business Administration - MBA
SKILLS
ABOUT JOHN SCARBOROUGH
Prosci ADKAR Certified change management professional with 20+ years leading successful…
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