John Ross M.
Risk & Controls Management at Wells Fargo
- Role
- Executive Director Senior Lead Control Management Officer at Wells Fargo
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About John Ross M.
Risk Management and Business Controls professional in the banking industry. I bring years of expertise in risk management, internal controls, Risk and Control Self Assessments (RCSA), and issue remediation within the banking industry. My role centers on leading cross-functional collaborations, ensuring timely remediation of issues, and implementing robust controls to mitigate risk across our operations. Certified as a Lean Six Sigma Green Belt and Certified Scrum Master (CSM), I leverage process improvement methodologies to enhance operational efficiencies and reduce risk exposure.
Experience
Executive Director Senior Lead Control Management Officer
Jan 2026 — Present · Charlotte, NC, US
Education
University of North Carolina at Charlotte
Bachelor of Arts (B.A.), Political Science, Cum Laude
2004 — 2008
Skills
- Inventory Management
- Data Analysis
- Contact Centers
- Six Sigma
- Microsoft Office
- Key Client Relationships
- Train the Trainer
- Customer Service
- Continuous Improvement
- Operational Planning
- Logistics
- Training
- Process Improvement
- Change Management
- Process Excellence
- Customer Relationship Management (Crm)
- Crm
- Transportation
- Salesforce.com
- Case Management
- Microsoft Powerpoint
- Export Management
- Trainer
- Shipping
- Project Management
- Marketing
- Microsoft Outlook
- Export
- Leadership
- Supply Chain
- Container
- Problem Solving
- Operations Management
- Freight
- Subject Matter Experts
- Salesforce
- Business Analysis
- Business Process Improvement
- Business Process Analysis
- Microsoft Excel
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