John Roark

About John Roark

Passionate leader dedicated to safe, high-quality products, igniting customer loyalty & brand awareness You\'re here because you\'re driven by a shared passion to make a difference enriching the lives of humans and pets, just like me. Let\'s connect and amplify our impact, because together, we\'re on a mission to innovate, elevate experiences, and pave the way for happier and healthier futures!With a robust background in global business management and a track record of scaling operations, I bring over 15 years of experience in ensuring product excellence, driving customer loyalty, and fostering brand reputation. Obsessed with quality, safety, and customer experience, I have spearheaded initiatives that allowed companies to scale from millions to billions in revenue while upholding the highest standards.At Chewy, Inc, I serve as the Head of Quality Assurance for Hard Goods Private Brands, leading quality, design, and regulatory initiatives for a diverse product portfolio. Overseeing teams across Southeast Asia, I developed and implemented quality systems, aligning departmental goals with company vision. From overseeing global quality initiatives at Chewy, Inc. to managing vendor quality for The J. M. Smucker Company, I have a proven track record of driving results and fostering a culture of servant leadership, accountability, and continuous improvement.International Portfolio: China, India, Thailand, Vietnam, Cambodia, Mexico, Chile, Argentina, Canada, England, France, Norway, Netherlands Format Portfolio: Pet Food, Pet Treats, Pet Supplements, Specialty Pet Products, Softlines, Hardlines, Electronics, Health & Beauty, Raw Ingredients, Packaging

Experience

1. Assoc Director, Private Label Quality Assurance

   Chewy

   May 2019 — Present

   Private Label - Chewy Brands

Education

• Baker University

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  2010 — 2013

• Baker University

  International Business Emphasis (additional to Bachelor of Business Administration B.B.A.), International Business

  2013 — 2014

Skills

• Supply Chain Management
• Statistical Data Analysis
• Food Packaging
• Non-Profit Administration
• Incorporation
• Management
• Social Media Marketing
• Powerpoint
• Microsoft Excel
• Time Management
• Quality Assurance
• Seafood
• Non-Profit Leadership
• Quality System
• Windows Movie Maker
• Food Safety
• Corrective Actions
• Quality Auditing
• Social Media Communications
• Hazard Analysis and Critical Control Points (Haccp)
• Gmp
• Social Entrepreneurship
• Project Management
• Cross-Functional Team Leadership
• Extrusion
• Ingredients
• Sound Editing
• Quicktime
• Microsoft Office
• Food Engineering
• Lean Manufacturing
• Supplier Quality Management
• Creative Strategy
• Leadership
• Consumer Products
• Website Development
• Budgeting
• Food Manufacturing
• Video Editing
• Food Processing