John R Garcia

About John R Garcia

A Consultant to Director‑level Program, Agile, and Enterprise Delivery leader with 15+ years of experience leading large‑scale technology, platform, and product initiatives across telecommunications, healthcare, manufacturing, and federal environments. Certified PMP, PMI‑ACP, and SAFe 6 Agilist, with a proven record of building and maturing PMOs, standardizing delivery governance, and executing complex portfolios with predictability and control.Brings deep expertise across Agile and SAFe delivery, Release and Change Management, DevOps and CI/CD enablement, and full SDLC governance, including leadership of Agile Release Trains, PI Planning, and enterprise release frameworks. Known for stabilizing delivery operations, reducing risk, improving flow, and aligning execution to strategic business objectives.Trusted partner to executive leadership for portfolio planning, financial forecasting, dependency management, vendor strategy, and organizational transformation. Recognized for developing high‑performing delivery organizations, coaching leaders and teams, and driving continuous improvement through Lean, Agile, and data‑driven practices—while ensuring transparency, compliance, and business readiness at enterprise. Let’s connect, I am open to work! 🤙Personally, I own Airbnb and VRBO short-term beach rentals and enhance each stay with my experience as an avid surf coach through our company, The Ronan Group, LLC. Let’s have fun and enjoy the water!

Experience

1. Senior Project Manager

   Comcast

   Sep 2025 — Present · US

   From our Delivery Solutions PMO, we manage complex projects throughout various stages of solution design through project launch, delivering consistent and predictable results- Leads strategic planning and execution of business-critical projects focused on enterprise billing systems, including customer statements, service authorization, offer configurations, and financial settings- Develops comprehensive project plans, timelines, and resource allocations to ensure on-time, on-budget delivery aligned with client objectives- Oversees cross-functional collaboration across 5 primary teams and 15+ sub-teams, fostering alignment between internal departments and external partners- Manages system operations including macro execution, technician job point tracking, due date logic, and user interface design functions- Coordinates with business stakeholders to triage system issues, implement process improvements, and maintain billing accuracy and compliance- Facilitates weekly project management syncs and stakeholder meetings, delivering clear progress updates and risk assessments- Negotiates with vendors and contractors to secure services and materials, ensuring quality standards and cost efficiency- Champions process rigor and governance across all project phases, proactively identifying risks and implementing mitigation strategies.

Skills

• Salesforce.com
• Business Process
• Direct Sales
• Sales Operations
• Customer Retention
• Customer Service
• Marketing Operations
• Business Operations
• Selling
• Start-Ups
• Small Business
• Leadership
• Small Business Online Marketing
• Financial Forecasting
• Event Management
• Managing Start-Ups
• Microsoft Excel
• Networking
• Wireless
• Business Strategy
• Troubleshooting
• Online Advertising
• Call Centers
• Business Process Improvement
• Voice Over Ip (Voip)
• Business Analysis
• Voip
• Sales
• Contact Centers
• Forecasting
• Strategy
• Training
• Customer Satisfaction
• New Business Development
• Advertising
• Sales Management
• Cross-Functional Team Leadership
• Marketing
• Marketing Strategy
• Wireless Technologies