John Pierre Touma

About John Pierre Touma

Dynamic events manager and navy veteran with exemplary results leading event operations, directing professional teams, and coordinating patron services for internationally-acclaimed venues. Oversees artist hospitality for VIPs, artists, and music industry executives per event. Handles hiring, training, and scheduling needs. Extensive knowledge of music industry. Strong project management and technology skills. Long-standing track record collaborating with artists from diverse backgrounds. Passionate servant leader with a commitment to ongoing training and lifelong learning- CAREER HIGHLIGHTS: Developed and implemented systems capable of processing in excess of 1500 arriving guests per hour. Oversaw a 20-person FOH Team and accurately tracked all records while minimizing discrepancies. Supervised event staff coordinating patrons including high-profile VIPs, artists, and music industry executives, ensuring guest are properly credentialed, swiftly processed, and provided premier hospitality. Organized a largescale staffing initiative that required the extensive screening, interviewing, hiring, onboarding, and development of over 50 initial job applicants over a very brief period. Provided direct oversight and direction to a team of 40 to 60 Event Security Guards during each event. Facilitated 10 full-scale, apartment renovation projects over a two to three-year period, including securing all applicable building permits and adhering to current New York City building codes.

Experience

1. Front of House Events Manager

   Teksupport

   Feb 2017 — Present

Education

• City University of New York-College of Staten Island

  Engineering

  2010 — 2012