Johnny Goldsmith

About Johnny Goldsmith

Manager of world-renowned Customer Support/Success group at Telos Alliance • Accomplished professional with a proven track record of success in audio production/engineering• Have produced/engineered events at over 100 sports venues • Have worked on a freelance basis, remote engineering for the Cleveland Indians, Washington Nationals, Chicago White Sox, Chicago Cubs, Tampa Bay Rays, Texas Rangers, Oakland Athletics, Detroit Tigers, Cincinnati Reds, Arizona Diamondbacks, Pittsburgh Pirates, New York Jets, Chicago Blackhawks, ESPN Radio and University of Maryland Football• Highly respected within industry among co-workers, peers, colleagues, directors, managers, clients and supervisors• Highly organized with ability to use resources and knowledge creatively to overcome obstacles on the fly• Record of advancement, achievement and dedication• Technically sound with ability to troubleshoot to success

Experience

1. Customer Support Manager

   Telos Alliance

   Jan 2023 — Present · Cleveland, OH, US

   Oversee Telos Alliance\'s Headquarter Customer Support/Success group- Pilot weekly group meeting to coordinate specific group agendas and goals- Lead customer remote and on-site configuration and deployment orders, which entails placing, scheduling and assigning engineers to specified orders- Write and maintain group procedure documents

Education

• Towson University

  BS, Mass Communication

  1995 — 1997

Skills

• Media Production
• New Media
• Broadcast
• Editing
• Sound
• Radio Producing
• Social Networking
• Social Media Marketing
• Video
• Radio
• Adobe Audition
• Press Releases
• Digital Media
• Social Media
• Interviews
• Video Production
• News Writing
• Storytelling
• Radio Broadcasting
• Sports
• Public Relations
• Media Relations
• Audio Engineering
• Television
• Producing
• Facebook
• Event Management