Johnny Miller
ServiceNow Professional | Skilled Instructor | Business Process Developer | Project Manager | Technical Lead | Implementation & Integration Specialist | Knowledge Management | ITIL Methodology
- Role
- Platform Performance & Health Process Owner at RTX
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Johnny Miller
My passion is to solve intricate problems for organizations by showing them what ServiceNow can do.I achieve this by constantly learning about new products and developing my existing ServiceNow technical acumen. By utilizing my curiosity and customer forward thinking I am able to solve and manage big problems organizations have with their instances. I deliver high quality upgrades, new product implementations, and solutions to existing pain points.Further, I have a proven track record of improving and creating training material. I instruct large groups as well as 1:1 training and construct software demo’s using products like Adobe Captivate, Camtasia, and Articulate Storyline.Skilled in ServiceNow Platform, IT Service Management (ITSM), CMDB, Service Portal, Training and Digital Content, Knowledge Management, Customer Rapport, Sales & Marketing, Business Process Improvement, Product Demos, Requirements Gathering, Adobe Captivate, LMS, Problem Management, Flow Designer, Agile Methodology, ITIL methodology.
Experience
Platform Performance & Health Process Owner
Jan 2024 — Present
Skills
- Healthcare Information Technology (Hit)
- Program Management
- Business Process Improvement
- Project Management
- Healthcare Information Technology
- Electronic Medical Record (Emr)
- Management
- Team Building
- Sharepoint
- Training
- Healthcare
- Change Management
- Research
- Microsoft Word
- Ehr
- Hospitals
- Powerpoint
- Microsoft Excel
- Process Improvement
- Emr
- Project Coordination
- Outlook
- Microsoft Outlook
- Leadership
- Visio
- Customer Service
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.