Johnny Watkins

Consultant, Client Success - North America @Visa

Decatur, GA, US
MOBILE NUMBERS
+17•••••••50

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WORK HISTORY

Feb 2022 — Present

Consultant, Client Success - North America @Visa

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Atlanta, GA, US

NA Client Success works with global acquirers, processors, GSPs and merchants headquartered in North America to develop and deliver the support model for Visa Inc. This includes day-to-day operations and product support, operational account planning, back-office support, and customer performance reporting. The Consultant, Client Success, Account Management is an individual contributor responsible for supporting North America headquartered global clients.

EDUCATION

1995 — 1998

Winston-Salem State University Winston

Bachelor of Science, Sports Management; Marketing and Promotions

1992 — 1995

Radford University

Business and Marketing Studies; Marketing, Statistics, Business Law and Computer Applications

SKILLS

ManagementStrategic PartnershipsSales ManagementProduct ManagementProcess ImprovementSales PresentationsVendor ManagementCustomer ExperienceSalesforce.comPayment Card ProcessingCustomer RetentionGift CardsElectronic PaymentsBusiness-to-Business (B2b)SalesCustomer SatisfactionNew Business DevelopmentLoyalty ProgramsB2bAwesomenessAccount ManagementMerchant ServicesCall CentersBusiness DevelopmentMobile Payments

ABOUT JOHNNY WATKINS

Consultant, Client Success - North America

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