Johnny Ramos
-Accounting and finance major - UNCC student
- Role
- Floor Staff at Paragon Theaters
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
Experience
Floor Staff
Jun 2022 — Present · US
Cross-trained in all theater and bar positions, ensuring smooth operations across multiple departments, including concessions, bar service, ticketing, and customer support.· Trained and coached over 30 staff members on customer service excellence, food & beverage knowledge, sales techniques, and health & safety compliance.· Maintained high customer satisfaction by delivering prompt service, addressing guest concerns, and upholding a clean, organized, and welcoming theater and bar environment.· Collaborated with management to enhance staff performance and improve overall efficiency in theater operations.
Education
University of North Carolina at Charlotte
Bachelor of Science - BS, Accounting
Wake Technical Community College
Associate of Arts - AA, Accounting and Finance
Cary High School
High School Diploma, General ed
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