Johnny Marcolini
Empathetic trendsetter | Innovator of creativity | Champion of DEIB
- Role
- Claim Representative Trainee at Travelers
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Johnny Marcolini
Hi there! I\'m Johnny Marcolini, your go-to guy for leading excellence and growth in…
Experience
Claim Representative Trainee
Apr 2025 — Present · Pittsburgh, PA, US
Providing excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.Handling 1st party property claims of moderate severity and complexity by learning accurate scope of damages for building and contents losses Learning broad scale use of innovative technologies.Investigating and evaluating all relevant facts to determine coverage (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first party property claims under a variety of policies. Determining appropriate settlement amounts based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles.Learning how to properly assesses extent of damages and manage damages through proper usage of cost evaluation tools.Maintaining diary system, capturing all required data and documents claim file activities in accordance with established procedures.Managing digital file inventory to ensure timely resolution of cases.
Education
Penn State University
Master’s Degree
2014 — 2016
Pennsylvania State University-Penn State Fayette- Eberly Campus
Bachelor's Degree
2006 — 2010
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