Johnny
Driving Agentic AI Automation to Transform Patient Experience | Streamlining Healthcare Workflows | AE at Talkdesk
- Role
- Commercial Account Executive - Healthcare & Life Sciences at Talkdesk
- Location
- Huntington Beach, CA, US
- LinkedIn followers
- 500 followers
About Johnny
As a Commercial Account Executive at Talkdesk since July 2024, my focus is on leveraging innovative AI-powered contact center solutions to empower enterprises in the healthcare and life sciences sectors. I bring over 16 years of experience in client relations, cold calling, and Salesforce.com, enabling customer-centric strategies and fostering business growth. My mission revolves around improving modern customer service experiences through flexible and trusted cloud contact center platforms. I collaborate with teams to deliver impactful outcomes that drive operational efficiency and maximize customer satisfaction for small and medium-sized businesses.
Experience
Commercial Account Executive - Healthcare & Life Sciences
Jul 2024 — Present · Huntington Beach, CA, US
Talkdesk is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages Al and automation to drive exceptional outcomes for their customers and improve the bottom line.
Education
San José State University
Bachelor of Science - BS, Accounting and Marketing - Business Administration
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