Johnny Gonzales
Senior Customer Service Manager @The Coffee Bean & Tea Leaf®
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WORK HISTORY
Senior Customer Service Manager @The Coffee Bean & Tea Leaf®
Camarillo, CA, US
Senior Customer Service Manager of CBTL Supply Chain.
EDUCATION
University of La Verne
Organizational Management
SKILLS
ABOUT JOHNNY GONZALES
As the Sr. Customer Service Manager for The Coffee Bean & Tea Leaf, I lead the customer service team to handle high order volumes, process orders, manage data entry, invoicing, and documenting. My team I manage acts as the primary contact for retail stores, international franchisees, and specialty sales customers, addressing order status, product availability, and logistics. This role includes additional duties as assigned, representing The Coffee Bean & Tea Leaf.
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