Johnny Gonzales

Senior Customer Service Manager @The Coffee Bean & Tea Leaf®

Oxnard, CA, US
EMAILS
j••••••••@coffeebean.com
MOBILE NUMBERS
+18•••••••54

Signup · Get unlimited contacts

WORK HISTORY

Jan 2025 — Present

Senior Customer Service Manager @The Coffee Bean & Tea Leaf®

View department →

Camarillo, CA, US

Senior Customer Service Manager of CBTL Supply Chain.

EDUCATION

2002

University of La Verne

Organizational Management

SKILLS

TelecommunicationsLeadershipMarketing CommunicationsTeam LeadershipCustomer Relationship Management (Crm)ManagementTeam BuildingTraining FacilitationSales ProcessMarket ResearchRecruitingCustomer ExperienceFacilitatorsCall CentersWorkshop FacilitationPresentationsProduct MarketingSales PresentationsRetention StrategiesEvent PlanningCustomer RetentionCustomer ServiceFacilitationsMarketing StrategyBrainstorm FacilitationCall CenterCustomer SatisfactionTrainingCrmSalesRetention ProgramsMarketingSalesforce.com

ABOUT JOHNNY GONZALES

As the Sr. Customer Service Manager for The Coffee Bean & Tea Leaf, I lead the customer service team to handle high order volumes, process orders, manage data entry, invoicing, and documenting. My team I manage acts as the primary contact for retail stores, international franchisees, and specialty sales customers, addressing order status, product availability, and logistics. This role includes additional duties as assigned, representing The Coffee Bean & Tea Leaf.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Johnny Gonzales — Email, Phone Number & Contact Info | Unifers