Johnny Epperson
Parts and Service Director
- Role
- Parts and Service Director at Envision Honda Of Milpitas
- Location
- Hayward, CA, US
- LinkedIn followers
- 500 followers
About Johnny Epperson
Making appointments, processing repair orders, quotes and invoices*Providing customer support via phone and face-to-face at the dealership.*Qualifying customer problems and logging them for technicians to review.*Ensuring customer approval for all remedial work to be carried out.*Promoting our range of vehicle parts and accessories.*Internal coordination of service work to adhere to commitments made to customers.*Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle.
Experience
Parts and Service Director
May 2024 — Present
Education
Mission College
Communication, General
2012 — 2014
Skills
- Marketing
- Budgeting
- Teamwork
- Merchandising
- Microsoft Office
- Sales
- Customer Service
- Sales Management
- Strategic Planning
- Time Management
- Software Documentation
- Social Media
- Adp E-Time
- Management
- Team Building
- Process Scheduler
- Microsoft Excel
- Powerpoint
- Facility Management (Fm)
- Inventory Management
- Project Management
- Outlook
- Retail
- Data Analysis
- Desk (in-Store Application)
- Microsoft Outlook
- Leadership
- Customer Satisfaction
- Training
- Event Planning
- Microsoft Powerpoint
- Process Improvement
- Human Resources
- Recruiting
- Public Speaking
- Microsoft Word
- Operations Management
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