Johnny Carter
Senior Technical Support Analyst
- Role
- Senior Customer Support Analyst at Farnell Global
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Johnny Carter
I had a rewarding career with Newark, an Avnet Company. I worked there for 39 years. I was in sales for 16 years. I have been an IT Professional since and thoroughly enjoyed the experience. Each day brought forth a new challenge in problem resolution and customer satisfaction. My goal was always to keep my customer,( the individual in front of the computer screen) operational and productive. I performed a multitude of tasks to achieve this. Computer imaging, application support, audio visual operations, asset procurement and inventory, instructional documentation and a host of other functions as noted by my peers in the Skills and Endorsements section of this profile. My skills also included Apple products. I did enjoy tinkering with the new phones and computer programs as they come to market. It was a great career!
Experience
Senior Customer Support Analyst
Nov 1984 — Present · Newark- element14 Chicago, IL, US
PC and Mac 2nd level support. Break-fix and application support. Desktop and mobile computer support. LAN and wireless support.
Education
Robert Morris University
Associate's degree, Computer Technology/Computer Systems Technology
1999 — 2001
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