Johnnie Walker
Ss & C Technologies @SS&C Technologies
Chelmsford, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
Ss & C Technologies @SS&C Technologies
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EDUCATION
2014 — 2014
Learning Tree International
ITIL Foundation, ITIL Framework
2014 — 2014
ServiceNow
System Administrator, ServiceNow Fundamentals
2017 — 2017
ServiceNow
Service Mapping, Service Mapping Implementation and Practise
2016 — 2016
ServiceNow
Discovery, Discovery Implementation and Practise
1995 — 1998
University of East London
Bachelor of Science (BSc), New Technology, Media & Communications
2016 — 2017
DST Systems
Leadership Program, Leadership Skills
2017 — 2018
Learning Tree International
ITIL Practitioner, ITIL Framework
SKILLS
Business Process ImprovementProject DeliveryItil FoundationServicenowServicenow - Service MappingIncident ManagementProject ManagementService DeliveryIT OperationsTechnical SupportBusiness AnalysisDisaster RecoveryRequirements AnalysisIT StrategyInformation TechnologyFinancial ServicesItilConfiguration ManagementServicenow DiscoveryIT Service ManagementChange ManagementIT Service IntroductionStakeholder ManagementTeam LeadershipServicenow - System AdministrationVendor ManagementEnterprise ArchitectureIT ManagementItil PractitionerSdlcServicenow - DiscoveryManagement
ABOUT JOHNNIE WALKER
Accomplished IT leader with 25 years of experience in IT Service Management, Service…
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