John Mosher

About John Mosher

Experienced senior UX research professional with a background in human factors, human-computer interaction, and qualitative research expertise. As a researcher, my primary objective is always to gain a deeper understanding of how people work, how they think, and how they interact with the world. I help companies create solutions that not only bridge the gap between technology and people but are also elegant and easy to use. From my UX work in areas like construction and enterprise software for higher education to healthcare, banking, and social media, I serve as the voice of the end user. A lifelong learner, I enjoy meaningful, rewarding work that challenges me to grow. CORE COMPETENCIES• User Experience Research• Analytical Skills• Human Factors• Qualitative Research• Primary Research• Secondary Research• Behavioral Science• Presentation• Team Leadership• Mentoring• Communication• WritingACCOMPLISHMENTSLed a team that successfully conducted and analyzed user research and usability studies in Europe, Russia, and the US. Organized research and completed analyses with consumer insights that drove product development for such companies as Meta (Facebook), Procter & Gamble, Kroger, Chase Bank, Caterpillar, Trimble Navigation, as well as various universities, schools, and churches.

Experience

1. Senior Staff Ux Research

   JPMorganChase

   Sep 2024 — Present · Columbus, OH, US

Education

• Wright State University

  Master of Science, Human Factors Engineering

  2013

• Kent State University

  Bachelor of Music, Music Education

• University of Dayton

  Master of Science, Education

• University of Cincinnati

  Bachelor of Music, Music Theory

Skills

• Human Computer Interaction
• Task Analysis
• Content Marketing
• Marketing
• Microsoft Office
• User Interface Design
• Report Writing
• Written & Oral Presentation Skills
• Microsoft Excel
• Microsoft Word
• Leadership Development
• Linkedin
• Microsoft Powerpoint
• Usability Engineering
• Wireframes
• Technical Writing
• Qualitative Research
• User-Centered Design
• User Experience Design
• Cross-Functional Team Leadership
• Personal Branding
• Executive Leadership
• Communication
• Strategic Planning
• Information Architecture
• Usability Testing
• Human Factors Engineering
• Research
• Team Building
• Leadership
• Prototyping
• Mobile Computing
• Ethnography
• Social Media
• Customer Relationship Management (Crm)