John McSwain
Communications Specialist @BayCare Health System
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WORK HISTORY
Communications Specialist @BayCare Health System
St Petersburg, FL, US
Greeting callersProviding and Verifying Patient informationRelay or route written or verbal messagesKeep a current record of staff members\' whereabouts and availabilityAnswering Calls for Dr OfficesTransferring calls to various departments throughout all Baycare facilitiesSending out various emergency codes (via MIR3)Contacting Doctors for emergency codesCompleting numerous office tasks for management/ staffCompleting pager requests for staff members and physiciansObserving several security monitorsCommunicating with International Fire System for hospital fire inspectionsTransferring calls to patient roomsPaging department for nurse stationsReduced response times by optimizing workflows and prioritizing tasks based on urgency levels.
EDUCATION
St. Petersburg College
Bachelor of Applied Science (B.A.Sc.), Technology Management
Gibbs High School
High School Diploma
St. Petersburg College
Associate of Arts (AA), General
SKILLS
ABOUT JOHN MCSWAIN
I am a proven Subject Matter Expert on emerging technologies and how they can be beneficial as practical business applications. I am always learning about the latest and greatest technologies and the different apps that are hitting the market. Strengths that I bring to the table are passion for different technologies, and positive motivation to my colleagues and management. Experienced in Google Form/Sheets/Slides and Salesforce. What I enjoy most outside of my work life is fitness, healthy eating, running long marathons on the trail, and spoken word of poetry.
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