John McCrae

About John McCrae

IT Manager with 20 years of experience in technology who has strong written and interpersonal communications skills. Extensive experience working with cloud infrastructure, development projects and all aspects of IT management. Passion for building teams and solving problems to elicit the best out of everyone. Accustomed to working in a fast-paced startup environment using tools like Kanban to track for the best results. Developed standards for tooling and the environment to coalesce the needs for security and reliability with employee needs for productivity.Ask me about IT Automation and how to manage your large fleet of Mac laptops while keeping the IT team lean and highly productiveRecent Successes Devised a tool for managing computers that was productized and led to $4MM in sales in FY2020 (June – October 2020). IT earned an NPS (Net Promoter Score) of 97%. Higher than expected, it shows a strong satisfaction level with IT services as viewed from the rest of the company.

Experience

1. Software Development Engineer

   Progress Chef

   Nov 2019 — Present · Seattle, WA, US

   Took an idea from germination in IT on how to manage desktop and laptop computers and pulled it into an engineering project that resulted in 4 million dollars of recurring revenue so far. Build out tools and automation for an MDM based solution to manage corporate laptops and desktops with Create, test and build the design pattern for customers to use to mange their devices with. Assist internal IT teams with the Chef deployments of the tools to be a best-of-breed showcase and to test and implement new technologies with.

Education

• Stephen F. Austin State

  Bachelor's Degree, Marketing and International Business

Skills

• Iis
• Managed Services
• Integration
• Networking
• C#
• Microsoft Exchange
• Vmware
• Software Development
• Scrum
• Solution Architecture
• Testing
• Sharepoint
• IT Service Management
• Infrastructure
• IT Management
• Vendor Management
• Program Management
• System Architecture
• IT Operations
• Microsoft Technologies
• Architecture
• Business Development
• Automation
• Architectures
• Windows
• Sql
• Linux
• Disaster Recovery
• Technical Support
• Storage
• Consulting
• Saas
• Databases
• Firewalls
• Software Project Management
• System Deployment
• Cloud Computing
• Servers
• Itil
• Management