John Luidens

About John Luidens

As a seasoned data scientist, data engineer, and analytics leader, I bring a unique blend of technical expertise, business acumen, and leadership skills to enable data-driven decision-making and innovation. With a strong foundation across many parts of the business, including pricing, product, billing, customer experience, data/analytics engineering, and data science teams at Farmers Insurance, coupled with graduate coursework in computer science, economics, and mathematics, I possess a keen analytical mindset, problem-solving abilities, and a talent for translating complex technical concepts to diverse stakeholders.Throughout my career, I have proficiently employed a wide range of tools and technologies, including SQL, Python, Spark, R, SAS, Power BI, Tableau, Git/GitHub, Snowflake, AWS, dbt, and many more. As a data scientist, I developed and deployed machine learning models in production, leveraging complex operational data to deliver actionable insights and streamline processes for my colleagues. As a data engineer, I built data pipelines adhering to best practices to support a large pool of stakeholders with high growth and profitability impact. My ability to work with data of all sizes and success creating user-friendly solutions have earned me accolades.In leadership roles as a billing and payments analytics manager and a data and analytics engineering manager, I have built and cultivated high-performing teams from the ground up. By fostering a culture of excellence and continuous improvement, I have driven significant impact across customer experience, cost management, product strategy, growth, and profitability. I have successfully owned and optimized data science and analytics engineering processes for a broad group of stakeholders, with responsibilities directly impacting billions of dollars in revenue and millions of customer interactions.Beyond my technical skills, I am known for my exceptional communication abilities, allowing me to translate clearly between technical and non-technical audiences. My strong interpersonal skills enable me to collaborate effectively with cross-functional teams, build lasting relationships, and drive alignment towards common goals.As a data scientist / engineer, I am passionate about leveraging leading techniques, technologies, and best practices to extract valuable insights from data and develop innovative solutions to complex business challenges.

Experience

1. Lead Data Scientist

   Farmers Insurance

   Sep 2024 — Present · Grand Rapids, MI, US

   Served as data science and analytics engineering lead delivering on several high impact projects, such as developing a data and modeling pipeline for unconstrained insurance models and consulting on ML Ops systems

Education

• Calvin University

  B.A. Economics, B.A. Spanish, Minor in Mathematics

  2005 — 2009

• Georgia Institute of Technology

  Master of Science - MS, Computer Science

Skills

• Tableau
• R
• Economics
• Oral & Written Communication Skills
• Research
• Property & Casualty Insurance
• Mapinfo
• Insurance
• General Insurance
• Vba
• Sas
• Statistics
• Actuarial Science
• Microsoft Excel
• Data Analysis