John Low
- Role
- Sr Business Analyst at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About John Low
I am currently a Senior Business Intelligence Engineer with Amazon Retail. I drive defect…
Experience
Sr Business Analyst
Jul 2022 — Present
Lead Business Analyst for Amazon People, Experience and Technology (PxT) division- MyHR and AtoZ application development. Scheduling, policy, and payments platform for global employees. Clickstream analytics to guide UX design and self-service enablement- Project Management and ETL for SalesForce case management platform transition- Owner of PxT contact reduction programs. Drive tech and non-tech contact reduction strategies. Mitigated 1.7 million live channel contacts in 2023, equating to $14 million in annual savings.
Skills
- Microsoft Excel
- Microsoft Access
- Series 7
- Cfa Level 1 Passed
- Series 63
- Differential Equations
- Vba
- Cognos
- Hadoop
- Microsoft Sql Server
- Linear Algebra
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