John Lauterhahn
Banking • Contact Center • Leadership • Quality Assurance • Coaching • Team Building • Value Driven • Process Improvement Mindset • Regulatory Compliance
- Role
- VP - Customer Experience Manager at Hingham Institution for Savings
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About John Lauterhahn
At the helm of Consumer Services at First Republic Bank, my focus lies in steering our…
Experience
VP - Customer Experience Manager
Hingham Institution for Savings
Oct 2024 — Present · Hingham, MA, US
Education
NAFCU Management Development Institute, Princeton
Credit Union Management
Villanova University
Certificate Program
Massachusetts College of Liberal Arts
Sociology
Skills
- Financial Services
- Consumer Lending
- Customer Service
- Marketing
- Credit
- Credit Cards
- Credit Unions
- Internet Banking
- Loans
- Management
- Employee Benefits
- Research
- Budgets
- Nonprofits
- Banking
- Mortgage Lending
- Iras
- Business Development
- Leadership
- Strategic Planning
- Public Speaking
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