John Kristoffersen

About John Kristoffersen

Transitioning from a Customer Success Manager to a UX/UI designer, I merge my expertise in crafting user-friendly and universally accessible designs with insights from customer success. My approach centers on Figma, where I orchestrate user-centric experiences, employing UX methodologies to sculpt visually captivating yet functionally intuitive solutions. Figma serves as my canvas for designing adaptable interfaces that seamlessly intertwine aesthetics with usability, ensuring every aspect resonates profoundly with user needs.Portfolio: https://uxfol.io/johnkristoffersenTechnical Skills: User research, user interviews, competitive analysis, qualitative methods, persona development, journey mapping, usability testing, user testing, user feedback analysis, accessibility testing, surveys, questionnaires, user flows, ideation, wireframing, prototyping, mobile app design, web design, responsive design, user interface design, user experience design, style guide, design system, grid systems, interaction design, color theory, visual hierarchy, typography, component variants.Soft Skills: Leadership, attention to detail, growth mindset, active listener, creative problem-solving, open-minded, adaptable, logical thinking, collaboration, client communication, time management, continuous learner, storyteller, interpersonal skills

Experience

1. Customer Success Specialist

   Gingr Pet-Care Software

   Apr 2025 — Present

Education

• Touro University

  Master of Science - MS, Elementary Education (1-6) and Special Education

  2017 — 2019

• State University of New York at Oswego

  Bachelor of Arts (B.A.), Graphic Design