John Henry

Project Manager @OnX

Project Manager for managed IT services transitions and vulnerability remediation\\\\n• Analyze vulnerability data using excel files and pivot tables\\\\n• Develop and manage project schedule for vulnerability management and remediation for critical infrastructure client\\\\n• Coordinate resource and vulnerability remediation tasks for program staff and consultants across Information Security, Network (firewalls, routers, switches), Compute (Wintel, Linux/Unix), and Deskside (workstations)\\\\n• Track progress of remediation using weekly vulnerability scans, excel files, and ServiceNow module\\\\n• Run twice-weekly status update presentations with internal and client stakeholders\\\\n• Completed two enterprise managed IT services transitions\\\\n• Developed and managed project schedules including document collection, review, knowledge transfer, and operational readiness\\\\n• Coordinated resources and implementation tasks for program staff and clients for Network, Compute, and ITSM\\\\n• Contributed to creation of Method Operating Procedure (MOP) for Configuration Item (CI) onboarding\\\\n• Tracked progress of MOP tasks for weekly CI onboarding\\\\n• Cultivated development of Standard Operating Procedures (SOP) for service delivery\\\\n• Worked with audit and governance for Service Level Agreement onboarding and measurement\\\\n• Managed schedule and contractor for custom bi-directional integration between ServiceNow and BMC Remedy ITSM platforms\\\\n• Continuously analyzed transition progress and updated tasks, schedules, and resource allocation to meet achieve objectives and key results\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n