John Kelly

Customer Experience Agent @Soapy Joe's Car Wash

San Diego, CA, US

In this role, I’m part of a dynamic team focused on creating exceptional experiences across every customer touchpoint, whether it’s through phone, chat, email, or social media. From resolving questions and issues to supporting sales and member retention, the role blends problem-solving, communication, and creativity in a fast-paced environment. We work with CRM databases to manage member accounts and ensure every interaction is tracked and handled with care. It’s a great opportunity to grow with a company that values connection, collaboration, and making things better for every customer.