John Jasan
Customer-Obsessed Executive Product Leader | Enterprise Platforms & Digital Experiences | AI-Enabled Automation | Omni-channel Commerce | Product + UX + Engineering
- Role
- Director of Product & Experience Enterprise Merchandising & Supply Chain at Lowe's Companies, Inc.
- Location
- Scottsdale, AZ, US
- LinkedIn followers
- 500 followers
About John Jasan
I’m a product and technology leader with 18+ years of experience building and scaling enterprise platforms, digital products, and customer-facing experiences across Fortune 500 retail and e-commerce organizations. My background sits at the intersection of product management, software engineering, customer experience, platform strategy, AI-enabled automation, and digital transformation.In my current role at Lowe’s, I own enterprise merchandising platforms and vendor-facing product experiences that support merchants and suppliers across stores, e-commerce, marketplace, and B2B channels. My work includes platform modernization, product lifecycle management, workflow automation, self-service experiences, AI-enabled capabilities, and business-partner collaboration tied to long range business cases delivering $1B+ in top line value delivery, as well as bottom-line cost out. Across Lowe’s, Wayfair, Staples, and Best Buy, I have led enterprise product teams and delivered measurable results through new platform launches, omni-channel commerce, customer experience improvements, AI-driven automation, logistics optimization, and operating model modernization. I enjoy roles where I can stay close to end users, customers, and business partners while leading strong cross-functional teams across product, engineering, UX, operations, and data.I am especially interested in Director, Senior Director, and Vice President roles in Product Management, Enterprise Platforms, Digital Product, Customer Experience, Platform Strategy, and AI-enabled product transformation within Fortune 500 and Russell companies.Core areas: Product Management | Product Strategy | Enterprise Platforms | Customer Experience | User Experience | AI Product Strategy | Automation | Omni-channel Commerce | B2B | Marketplace | Digital Transformation | Cross-Functional Leadership
Experience
Director of Product & Experience Enterprise Merchandising & Supply Chain
Dec 2022 — Present
Own enterprise merchandising platforms and partner-facing product experiences that enable merchants and suppliers to onboard, manage, and sell products across Lowe’s omnichannel ecosystem, including stores, e-commerce, marketplace, and B2B channels. Partner with engineering, UX, merchandising, operations, and business stakeholders to modernize workflows through automation, AI, and scalable software platforms- Impact Delivered -Built the Merchant Command Center, repurposing ~40% of merchant time through workflow automation and AI-enabled capabilities that foster strategic sellingLaunched Lowe’s first Product Lifecycle Management (PLM) platform to centralize supplier product data and merchandising workflowsCreated a replacement-parts platform that lifted sales 3x through online self-service and automated customer care channels powered by AI Delivered a B2B quoting platform that drove $120M in incremental revenue in 2025Lead product and digital strategies tied to a $900M Private Brands business with an 8% annual growth Driving enterprise modernization across 11 business units through platform transformation and operating model change
Education
Louisiana State University
Master of Business Administration - MBA, Marketing & Data Analytics
University of Minnesota
Bachelor of Science, Business Marketing & Human Resource Development
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