John Howley

About John Howley

To contribute to the profitability, productivity and customer relations, in an individual…

Experience

1. Ar Ap Credit Collections

   Dollar Thrifty Automotive Group

   May 2004 — Present · Tulsa, OK, US

   System Accounting – AR Lead Clerk 2013- PresentAR and Payables contact for all Hertz Licensees in the U.S. and Canada. Duties include processing journal entries and uploading it to corporate servers. Research all licensee and corporate billing issues escalating questions to management as needed. Use of Microsoft Office 2013, and proprietary software for AR/AP journal entries, fleet movements, overdue rentals, thefts, fraud and corporate reports. Cisco Jabber.Credit & Collections – Account Representative 20••••13Primary contact regarding billing of corporate customer accounts for Car Rentals, Property Rent, Parking and National Ad campaigns. Tasked with credit decisions for opening, suspending, and closing accounts. Maintained desirable delinquency account rates by developing relationships, resolving disputes or referring accounts to the Legal Dept. Mailing and emailing invoices.Software utilized to complete duties: Oracle - J. D. Edwards Enterprise One finance, TRIM documents, Metro-Goldwyn-Mayer Vendor Portal procurement, Expediapay procurement, Chevron Ariba procurement, and Microsoft Office.Risk Management – Damage Recovery Agent 20••••08Contacted appropriate parties to investigate claims, review and verify documentation and submit to parties for damages sustained by company vehicles. I analyzed and interpreted agreements, estimates, police reports, and invoices in the negotiation and settlement of disputed claims. I skip traced and performed asset searches and tracked subrogation claims to ensure timely resolutions. Software utilized: Columbia Ultimate Debit Collections, Guage fleet, Fastlane counter-system, ROC counter-system, Webdocs documents, VAX fleet vauluations, York liability, Accurint skip trace, Choicepoint skip trace, Subrosource collections and Microsoft Office.

Skills

• Powerpoint
• Microsoft Excel
• Crm
• Accounts Payable
• Strategic Planning
• Employee Relations
• Marketing Strategy
• Accounts Receivable
• Hospitality
• Accounting
• Event Planning
• Call Centers
• Account Management
• Microsoft Word
• Business Planning
• Operations Management
• Team Leadership
• Leadership
• Contract Negotiation
• Recruiting
• Sales Management
• Account Reconciliation
• Marketing
• Management
• Team Building
• Process Improvement
• Project Management
• Software Documentation
• Business Travel
• Negotiation
• Invoicing
• Event Management
• Access
• Outlook
• Microsoft Office
• Sales
• Customer Retention
• Customer Service
• Customer Satisfaction
• Training