John Ho 何重義
Integrating mindfulness ritual practice with leadership and wellbeing design to help people and teams stay authentic, grounded, and agile amid modern change.
- Role
- Co-founder at Service Matters, Llc
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About John Ho 何重義
For over five years, I’ve shared reflections from my mindfulness ritual practice through meditative walks and personal quotes on LinkedIn. What began as a personal ritual has grown into a global wellbeing practice — connecting people across cultures through mindful presence and nature.Drawing from 25+ years in customer success and experience leadership at companies like Microsoft and VMware, I now help individuals and organizations create space for authenticity, reflection, and renewal.I recently co-led a wellbeing session at COSCUP Taiwan 2024, uniting a diverse group of wellbeing practitioners to introduce mindfulness ritual practices to the tech community. I’m currently inviting collaborators and community members to join or co-create urban nature walks and mindfulness rituals that restore clarity and connection in our modern lives.
Experience
Co-founder
Mar 2022 — Present · US
Customer Experience & Brand Ambassador Think Tank• Contributor to the 2024 \"Your Hidden Profit Center: Mastering the 5A\'s of Successful Customer Engagement\" book by Brett Frazer, Co-Founder @ Service Matters, LLC
Education
Southern Illinois University Edwardsville
B.S., Management Information System
Skills
- Teamwork
- Team Management
- Customer Experience
- Start-Ups
- Team Leadership
- Demand Generation
- Account Management
- Data Center
- Long-Term Customer Relationships
- Social Networking
- Customer Focus
- Business Alliances
- Chinese
- Problem Solving
- Partner Management
- Pmo
- Leadership
- Net Promoter Score
- Cross-Functional Team Leadership
- Strategic Partnerships
- Saas
- Cloud Computing
- Customer Relationship Management (Crm)
- Sales Operations
- Customer Retention
- Professional Services
- Integration
- Customer Service
- Enterprise Software
- Crm
- Customer Satisfaction
- Training
- Vmware
- People Management
- Mentoring
- Influence Without Authority
- Management
- Team Building
- Key Account Management
- Software as a Service (Saas)
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