John Healey M.

Senior Manager, Client Services Training & Communications

Role
Sr Manager - Client Services Training at CVS Health
Location
Phoenix, AZ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About John Healey M.

I’m a people‑centered leader who leads with empathy, collaboration, and purpose. Known for bringing teams and communities together, I focus on developing others, fostering connection across diverse and distributed groups, and creating environments where people feel supported, valued, and empowered to do their best work.

Experience

  1. Sr Manager - Client Services Training

    CVS Health

    Apr 2019 — Present · AZ, US

    As a Senior Manager of Training, I lead the design and delivery of learning solutions that support colleague development and business performance across multiple programs and audiences. I partner closely with cross‑functional stakeholders to translate complex needs into effective, scalable training experiences, while guiding and mentoring a team that delivers consistent, high‑quality learning outcomes. I’m committed to fostering a collaborative, inclusive environment where individuals and teams feel supported and empowered to grow.

Education

  • The Open University

    Master of Education - M.Ed, Educational Leadership and Administration

    2012 — 2017

  • Northbrook College

    Bachelor's degree, Liberal Arts and Sciences/Liberal Studies

    1997 — 2000

Skills

  • Classroom
  • Instructional Design
  • Curriculum Design
  • Editing
  • Educational Technology
  • Curriculum Development
  • E-Learning
  • Management
  • Adult Education
  • Community Outreach
  • Educational Leadership
  • Leadership
  • Literacy
  • Classroom Management
  • Teacher Training
  • Staff Development
  • Teaching
  • Coaching

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