John J. Goonan
Senior Credit Card Operations Professional
- Role
- AVP, Operations Delivery & Support - Lending at CardWorks
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About John J. Goonan
Driving continuous improvement by scaling operational workflows and optimizing cross-functional processes to increase efficiency and consistency.Delivering collaboration and client relations services that reduces operational complexity, while enabling a flexible path to more integrated and agile companywide solutions.
Experience
AVP, Operations Delivery & Support - Lending
Jun 2023 — Present · New York, NY, US
o Oversee execution of Ops changes between CWS and its clientso Implement and execute Change Management initiativeso Provide recommendations and direction for automations, process improvements and additional controls to align with Ops-specific deliverableso Liaise directly with Ops BU’s, Client Management and Stakeholders in order to drive and document Change Management Plans
Education
University of Notre Dame - Mendoza College of Business
BA
Skills
- Word
- Customer Service
- Time Management
- Process Improvement
- Credit
- Marketing
- Powerpoint
- Microsoft Excel
- Microsoft Office
- Sales
- Problem Solving
- Excel
- Account Management
- Banking
- Microsoft Word
- Sales Management
- Outlook
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