John Goione
Head of Aftersales, Eastern Region
- Role
- Head of Aftersales-east Region at BMW Group US
- Location
- Ridgewood, NJ, US
- LinkedIn followers
- 500 followers
About John Goione
KEY VALUE OFFERING: Leveraging an expansive background as a strategic operations and supply chain logistics leader for BMW of North America, my experience includes showcasing technical savvy and business acumen to facilitate multibillion-dollar distribution pipeline. With a track record of getting to the root of the problem and a passion for “making things move,” my operational focus is on people, analytics, and actionable solutions to sustain a vast global supply chain spanning North America and Europe. In my most recent roles at BMW, I interface with stakeholders at all levels where in real-time, I combine tactical skills to conduct gap analysis, optimize resources, and improve technical elements of distribution. Infusing people, passion, and process to perfect the fluidity of the supply chain results in transforming customer experiences and optimizing cost-efficient processes to support evolving business needs. SELECT ACHIEVEMENTS: Oversaw 6 Regional Distribution Centers and 5 Dealer Metro Distribution Centers, managing $170M budget with $2.2B in parts sales. Engineered implementation of full suite of SAP SCM solutions across the market on one central system. LEADERSHIP PHILOSOPHY: “Leadership is based on inspiration, not domination; on cooperation, not intimidation.”— William Arthur WoodInfusing genuine character and integrity into business planning and supply chain logistics is critical for a global company’s long-term success. I am adept at tackling challenges and perfecting processes— quickly resolving issues by engineering efficient workflows to surpass roadblocks and improve accuracy. As the owner of distribution and logistics across areas of the business, I cascade solvent logistical planning, transportation strategies, and clear execution roadmaps across business segments to deliver results in profit, sustainability, quality, safety, and security. In turn, I believe a concentrated focus on building high-performance teams as a trusted advisor transforms end-to-end business processes and delivers KPIs. SPECIALTIES: Supply Chain | Fleet Management | Transportation Logistics | Global Systems Development | Global Programs | ERP Consolidation | Legacy & SAP Experience | SCM/R/3 Integration | Order-to-Cash & Purchase-to-Pay Processes | Vertical Integration | Change Management | Training | Organizational Readiness | Technical Guidance | IT Implementation | Inventory/Warehouse Management | Process Improvements
Experience
Head of Aftersales-east Region
Oct 2021 — Present · Woodcliff Lake, NJ, US
Steering Business Development and Customer Support for BMW of North America in the Northeast and Mid-Atlantic areas.
Education
Excelsior University
Bachelor of Science - BS, Business Administration and Management, General
Skills
- Dealer Management
- Business Strategy
- Sap
- Change Management
- Cross-Functional Team Leadership
- Project Planning
- Supply Chain
- Competitive Analysis
- Integration
- Team Building
- Management
- Operational Excellence
- Negotiation
- Vehicles
- Leadership
- Project Management
- Warehouse Management
- Aftersales
- Logistics
- Customer Satisfaction
- Business Process
- Business Process Improvement
- Forecasting
- Continuous Improvement
- Profit
- Automobile
- Crm
- Product Development
- Automotive Aftermarket
- Pricing
- Business Planning
- Operations Management
- Business Analysis
- Program Management
- Supply Chain Management
- Automotive
- Six Sigma
- Warranty
- Sales Operations
- Customer Retention
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