John Gibeson
IT TECH at H&R Block
- Role
- Fst at H&R Block
- Location
- Lake Dallas, TX, US
- LinkedIn followers
- 500 followers
About John Gibeson
SummaryAdaptable, Computer Support professional with extensive experience in the industries. Demonstrated abilities to learn and take on new responsibilities, manage change. Strong decision maker and problem solver.• Technical Computer system support for over 800 offices across the South and Southwest region.• Administered NT remote access.• Administratively Supported Windows NT Server V4, mainframe/ mini connectivity, end user software in DOS, Windows Server 2003, Windows Server 2008, Windows 7 Pro, Window XP Pro, Windows Vista, & Win NT environment.• Supplied hardware and software support including installation, maintenance and troubleshooting.• Technical Support for desktop and laptop computers.• Lead Tech for anti-virus support across the network.• Developed Technical Training material for troubleshooting and repairs of computer equipment and software.Specialties: • HP Desktops • Introduction to Microsoft and DOS• Dell Desktops • Microsoft Office Profession Suite 2010• Windows Server 2003, XP Pro, Windows Server 2008, and Windows 7 Pro • Wiring of Network• Windows NT and Higher • Software VPN• Laser Printers • Remote Access
Experience
Fst
Jan 1994 — Present
Education
NCTC
PC Security
2009 — 2009
Glennpool Night School
Computers
1989 — 1989
Skills
- Software Documentation
- Windows Vista
- Windows Xp Pro
- Windows 7
- Dell Computers
- Laser Printers
- Antivirus
- Windows Server 2008
- Printers
- Computer Hardware
- Microsoft Office
- Microsoft Exchange
- Call Centers
- Active Directory
- Xp
- Windows Server
- Hardware
- Dell Desktops
- Software Installation
- Windows Xp
- Customer Service
- Networking
- Laptops
- Remote Access
- System Administration
- Access
- Troubleshooting
- Vpn
- Desktop Computers
- Tcp/Ip
- Switches
- Windows Server 2003
- Technical Support
- Desktop Support
- Windows
- Network Administration
- Information Technology
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