John Jackson
Senior Infrastructure Engineer @Sony Interactive Entertainment
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WORK HISTORY
Senior Infrastructure Engineer @Sony Interactive Entertainment
Bristol, GB
Working with the Sony PlayStation team where I managed on premises and cloud services.Typical Activities included:• Led the Vcenter estate management and effectively implemented server deployments, guaranteeing peak performance. This also included an ESXi migration from v7.0-8.0. • Supported the Microsoft Exchange environment, including integration with Purview for secure email encryption and compliance.• Oversaw global infrastructure, including Palo Alto firewalls, email routing and security protocols (DKIM, SPF, DMARC), and DNS/DHCP management using Infoblox.• Collaborated with cross-functional teams on IT service improvements and managed license renewals for critical systems.• Supervised a team of two support staff and handled escalated JIRA L3 tickets.• Led migration of 10Gb network backbone and 600 Windows 10 desktop upgrades.• Implemented Ansible automation to simplify server setup and configuration.• Ensured 99.95% uptime for infrastructure supporting game development between various sites (USA, UK).• Worked on hardware upgrades for DELL servers and other infrastructure devices.• Administered Perforce game code repository.• Implemented and administered Qualys, Tanium, and CrowdStrike for vulnerability assessments, endpoint management, and antivirus deployment across various systems and servers.• Managed Commvault backups to ensure replication at DR site.• Managed DevOps CICD estate with Team City, providing development environments with Jenkins agents.• Handled software updates and patching for all data center servers.• Collaborated with other PlayStation studios on IT infrastructure improvements.• Managed budget forecasts and license renewal for hardware.• Implemented security hardening measures across all Windows 11 CIS devices.• Managed Okta Admin dashboards for IAM-related activities.
EDUCATION
Deft-Rain Networking Academy
Bachelor's degree, CISCO CCNA
Udacity
NanoDegree, Data Analysis using Python, R, SQL, and Tableau; How to use GIT and GIT hub
Goethe University Frankfurt
A1, German Language A1
Covenant University
Bachelor's degree, Computer Science
Faith Academy
SSCE, Science Student
SKILLS
ABOUT JOHN JACKSON
John is a Senior Infrastructure and Cloud Engineer with over a decade of experience building, securing, and operating enterprise systems.My background covers cloud platforms, automation, endpoint security, networking, and large scale infrastructure. I have led critical initiatives that improved reliability, security, and delivery speed across complex environments.Key experience includes:Leading enterprise endpoint security deployments with measurable risk reductionDesigning and delivering cloud migrations that reduced on premises dependencyImproving network performance and service reliabilityDriving security standards and compliance across modern operating systemsI am now intentionally transitioning into DevOps to unify infrastructure, automation, and delivery practices. I am strengthening my hands on experience with CI CD pipelines, containers, Kubernetes, infrastructure as code, and monitoring through a structured DevOps bootcamp and real world projects.I enjoy building repeatable systems, reducing manual work, and improving how teams ship and operate software.I am open to conversations around DevOps, cloud engineering, platform reliability, and automation driven delivery.
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