John Gaynor
Director of Business Governance, Uk Retail Division @Gallagher
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WORK HISTORY
Director of Business Governance, Uk Retail Division @Gallagher
City Of London, GB
EDUCATION
Edinburgh Napier University
Batchelor of Science, Library and Information Science, Knowledge Management
University of Strathclyde
Postgraduate Diploma in Information Science, Business Information, Analysis and Knowledge Management
Edinburgh Napier University
BA Publishing, Print Media & Communication, Publishing, Future Media and Technology, History of the Printed Work, Electronic Publishing
SKILLS
ABOUT JOHN GAYNOR
I am a successful senior manager with significant international leadership experience in blue chip financial services. I have a strong track record in designing, leading and delivering major strategic change programmes, and also of commercial and operational management, both directly and across a worldwide matrix. I have successfully managed cultural change programmes, organisational restructures and headed business partnering, strategy and Supplier Relationship Management teams.Specialties:* Developing and delivering major change programmes & leading people through change* Leading commercial strategy, translating operational excellence into a commercial asset* 1st Line Goverance, using operational experience to bring strong controls to business areas* e-enablement of customer- & business-to-business operations* Delivering benefit through strategic & tactical initiatives & results-focused planning* Insurance Claims operations, benefit delivery and digital transformation* Global and domestic business unit and portfolio leadership and Profit and Loss management* Supplier relationship management, claims supply chain strategy & business partnering* Working efficiently at speed & under pressure* Communicating effectively at all levels* Mentoring, coaching & people development
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