John Kennard

Service Advisor @Group 1 Automotive

Lubbock, TX, US

Gene Messer ChevroletAn Automotive Service Advisor acts as the main point of contact between customers and the service department. They greet customers, assess vehicle issues, communicate with technicians, provide cost estimates, and ensure that repairs and maintenance are completed to the customer’s satisfaction. They also handle invoicing, suggest additional services, and maintain service records.