John B.

About John B.

I am a Principal Consultant and Solution Architect at Pierce Washington, where I design and implement Revenue Cloud solutions for complex projects in both software and manufacturing environments. With six Salesforce certifications under my belt, I bring deep platform expertise and a keen ability to translate business requirements into scalable, high-impact solutions.With over a decade of experience in the software and technology space, I’m passionate about delivering solutions that truly transform how businesses operate. Outside of my day-to-day work, I\'m either hanging out with my two frenchies, acting as a chef in the kitchen, or learning and playing around with AI.

Experience

1. Principal Consultant

   Pierce Washington

   Dec 2024 — Present

Education

• Montana State University-Bozeman

  Film

  2004 — 2005

• The University of Montana - College of Business

  Bachelor’s Degree, Management Information Systems, General

  2007 — 2011

Skills

• Customer Relationship Management (Crm)
• Billing Process
• Billing Systems
• Software Documentation
• Salesforce.com Administration
• Salesforce.com Development
• Customer Service
• Html
• Troubleshooting
• Visual Basic
• Training
• Saas
• Data Analysis
• Access
• Windows 7
• Database Design
• Technical Writing
• Technical Support
• Networking
• Os X
• Flow Charts
• Mac Os X
• Time Management
• Operating Systems
• Project Management
• Software Implementation
• Data Management
• System Deployment
• Data Modeling
• Software & Hardware Training
• Client Relations
• Crm
• Business Analysis
• Cloud Computing
• Program Management
• Process Improvement
• Visio
• Cpq
• Business Process Improvement
• Software as a Service (Saas)