John Richmond

About John Richmond

Motivated achiever with 10+ years of significant, progressive experience in information-technology, specifically within health care; Combined with extensive management experience for a total of 14+ years of customer service relationship skills.• Proficient in information systems technology, project planning, strategic planning, systems analysis and troubleshooting, quality control, forecasting, scheduling and planning, and tracking of results.• Productive, dependable worker with solid work ethic; quick learner who can rapidly master all aspects of job with limited training.• Proven experience in network/hardware/operating system troubleshooting and technical support.• Solid communicator with exceptional team-building skills.

Experience

1. Project Manager

   Piedmont

   Feb 2019 — Present · Atlanta, GA, US

   Oversee operational aspects and scope of multiple construction hardware & software projects, creatingand executing project work plans and revise as appropriate to meet changing needs and requirements.• Participate in the planning and proactive steering of multiple projects for successful implementationprocess.• Coordinate and communicate with internal teams outside of Project Management Office to ensureproject effectiveness.• Be hands-on and provide day-to-day project management leadership in IT and with the customers.• Manage multiple projects simultaneously and understand project priorities in the context of clientexpectations.• Assist in defining detailed scoping with business customers, perform schedule development andtracking; manage budgets, manage and track all issue, risks and changes.• Initiate and lead project team meetings and updates with internal teams, vendors and customers.• Conducts IT project planning and status meetings with assigned resources & creates project charters.• Track and ensure SLA’s are being met by vendors and business partners.

Education

• Georgia State University

  Bachelor of Business Administration (B.B.A.)

  2004 — 2011

Skills

• Project Planning
• Networking
• Healthcare
• Hospitals
• Emr
• Software Documentation
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Project Management
• Management
• Team Building
• Strategic Planning
• Healthcare Information Technology
• Healthcare Management
• Ehr
• Process Improvement
• Training
• Business Process Improvement