John Davies
Senior Director, Customer Care @360insights
Signup · Get unlimited contacts
WORK HISTORY
Senior Director, Customer Care @360insights
EDUCATION
University of Toronto
Specialist - Computer Science and Statistics
SKILLS
ABOUT JOHN DAVIES
A versatile call centre professional, specializing in people management, with a demonstrated ability to successfully drive world class quality performance, while managing multi-million dollar budgets, and driving overall profitability. • Team driven, self-motivated, detail oriented • Managed fast-paced teams of up to 20+ Managers • Managed multi-million dollar budgets • P&L responsibility • Fine-tuned processes through in-depth analysis. • Developed a dynamic prioritization system • Highly proficient in MS Office Suite • Designed Visual Basic/Office Applications Objective: To secure a leadership position in a company dedicated to continuous improvement. To provide creative hands-on leadership to a diverse team and to make an impact on an organization’s overall performance and profitability. Specialties: Analysis and Troubleshooting, Leadership, Motivation, Respect, Expert in MS Office, Resource Development (Human and Technical), Presentation, Mentoring, Coaching
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.