John Dellarmi
Trainer @Money and Pensions Service
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WORK HISTORY
Trainer @Money and Pensions Service
EDUCATION
Brooks and Kirk
Award in Education and Training
Brooks and Kirk
Certificate in Assessing Vocational Achievement (CAVA)
Opp Myers Briggs and Firo-b
MBTI and Firo-b
Chartered Institute of Bankers
Cemap
Chartered Institute of Personnel and Development - FCIPD
Fellow
University of South Wales
ILM Level 7 Certificate in executive coaching and mentoring, Executive Coaching
Chartered Insurance Institute
Associate by Examination
SKILLS
ABOUT JOHN DELLARMI
A commercially orientated Learning & Development professional with extensive financial services experience. Proven track record of training design and delivery in Retail Banking, Life Assurance, Pensions and Investments in both contact centres and branch/head office environments. Passionate about customer experience, management development, performance management and coaching.Specialties: ILM Trainer & course designer at Level 5.Executive Coaching - ILM Level 7 QualifiedFinancial ServicesLeadership and Management Development.Psychometric feedback: Myers Briggs, Firo-B and HoganEPOS (Tesco, Post Office Counters, Spar & M&S)MS Dynamics 365 Asset Management Software
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