John Crawford-Gallagher
Customer Success Manager, Tableau @ Salesforce
- Role
- Customer Success Manager, Tableau at Salesforce
- Location
- Bainbridge Island, WA, US
- LinkedIn followers
- 500 followers
About John Crawford-Gallagher
With extensive public and private sector experience, I am passionate about helping data leaders make sense of their data to inform and improve their decisions and outcomes. I am a certified Results-Based Accountability (RBA) and Totango Creator professional, and an expert in data visualization and communication.As a Senior Client Success Manager at Tyler Technologies, I work with our flagship enterprise clients to understand their needs, challenges, and goals, and provide them with tailored solutions and support using Tyler\'s data products and services. I leverage my extensive knowledge of government and business data strategies, data visualization, and performance management to help them achieve their objectives and become advocates for our solutions. I also contribute to the development and improvement of Tyler\'s data offerings and customer success processes, and collaborate with cross-functional teams to ensure customer satisfaction and retention.
Experience
Customer Success Manager, Tableau
May 2024 — Present · Seattle, WA, US
Education
Evans School of Public Policy & Governance, University of Washington
Master of Public Administration (MPA)
2012 — 2014
University of Washington
Certificate, Data Visualization
2016
Maryknoll Language Institute - Cochabamba, Bolivia
Intensive Spanish Language Course
2012
Fairfield University
BA
2002 — 2006
Skills
- Interactive Storytelling
- Spanish
- Microsoft Office
- Visual Storytelling
- Poverty
- Research
- Tableau
- Social Services
- Social Justice
- Community Outreach
- Environmental Issues
- Refugees
- Spanish-Speaking
- Public Speaking
- Event Planning
- Communication
- Developmental Disabilities
- Nonprofits
- Spss
- Leadership
- Public Policy
- Data Visualization
- Imovie
- Prezi
- Non-Profits
- Policy Analysis
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