John Crawford
Senior Technical Product Manager at T-Mobile
- Role
- Senior Technical Product Manager Oracle ERP (Enterprise Resource Planning) at T-Mobile
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About John Crawford
A driven self-starter Senior Product Manager with 11 years’ experience who has delivered & supported end to end software projects with a proven track record of delivering meaningful business process change, enabled through an approach of pragmatism, trust and loyalty to our team.
Experience
Senior Technical Product Manager Oracle ERP (Enterprise Resource Planning)
Jan 2024 — Present · Miami, FL, US
Primary Project: Oracle ERP implementation project design phase for DLM (Device Lifecycle Management)• Set the strategic direction and product vision for DLM as part of a new ERP implementation• Collaborated with partner teams and influenced leadership to help set product migration and cutover strategy• Designed technical solutions in partnership with Architects to decouple and simplify core application functions• Challenged the status-quo by pushing back on complex processes to drive consensus on key process improvements• Decreased project risk by reducing system cross-dependencies in design and driving a segregated system design• Demonstrated technical depth and big picture thinking by mapping out the entire application ecosystem including over 150 system to system integrations across ~35 applications and middleware• Successfully mentored an Operations Analyst for 6 months in how to perform the Product Owner role, and they are now a SAFe certified Product Owner / Product Manager managing their own backlog within their team
Education
Crawley College
BTEC National Diploma in IT for Practitioners, Information Technology
2007 — 2008
East Surrey College
BTEC National Certificate in ICT, Information Communication Technology
2005 — 2007
University of Southampton
Masters in Information Technology in Organisations (MComp), Information Technology and Business
2008 — 2012
Skills
- Project Management
- Php
- Process Improvement
- Team Leadership
- Html
- Web Development
- Css
- Sql
- Accessibility
- Information Technology
- Databases
- Microsoft Office
- Heuristic Evaluation
- Xhtml
- Java
- Usability
- Html + Css
- Universal Design
- Windows
- Mysql
- Web Design
- Wordpress
- User Interface Design
- User Experience
- Visio
- Uml
- Windows 7
- Storage
- Operational Risk
- Storage Risk
- Salesforce.com
- Visual Basic
- Business Process
- Siebel
- Informatica
- Webmethods
- Relational Databases
- Requirements Gathering
- Requirements Analysis
- Adobe Creative Suite
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