John Craig
Head of Home Services @SSE plc
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WORK HISTORY
Head of Home Services @SSE plc
Edinburgh, GB
EDUCATION
Edinburgh Napier University
Master of Business Administration (M.B.A.)
The Open University
Effective Manager, Effective Manager
SKILLS
ABOUT JOHN CRAIG
A pioneering, outcome-focused and commercial Operations Director, with an outstanding track record of achievement gained in British Gas; spearheading successful transformational change programmes to deliver revolutionary market solutions.Adds value at both strategic and delivery levels, as a pragmatic, motivational leader who energises teams to perform at the highest level, championing knowledge share, talent management and engagement. Combines financial acuity with deep commercial knowledge to pinpoint key development prospects, sharpen the product proposition and create value through first class service delivery. SKILLS OVERVIEW:→ Driving Commercial & Operational Excellence → Inspirational Leadership, Talent Management & Succession Planning → Business Transformation & Change Management → Growth Focused Business Development→ £Multi-Million P&L, OPEX & CAPEX Management → M&A Operational Alignment & Engagement → HSE Excellence Design & Delivery → Continuous Improvement, Lean & Process Efficiency → Innovation & Value Proposition Development → Performance Management & Service Improvement → Stakeholder Management & C Level Reporting → Customer Experience & Service Value → Knowledge Share & Best Practice
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