Colin MacDonald
Senior Program Director, Operational Excellence @McElhanney
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WORK HISTORY
Senior Program Director, Operational Excellence @McElhanney
Vancouver, BC, CA
As Senior Program Director, Operational Excellence at McElhanney, I lead enterprise transformation initiatives that enable business growth, operational excellence, and client success across Western Canada. McElhanney is a leading, employee-owned professional services firm delivering multi-disciplinary engineering, geomatics, planning, and environmental consulting services through a network of 30+ offices across Alberta and British Columbia.In my current role, I oversee the D365 ERP and CRM Program, driving the implementation of Microsoft Dynamics 365 and related business systems to streamline operations, enhance data visibility, and improve decision-making across the organization. My responsibilities span program governance, solution design, vendor and stakeholder management, and change enablement, ensuring that IT solutions align with McElhanney’s strategic goals and deliver measurable value.Key areas of focus include:Strategic Leadership: Defining the technology roadmap for enterprise systems and ensuring alignment with business priorities.ERP | CRM Transformation: Leading cross-functional teams through all phases of the D365 program—from business process mapping to solution deployment and continuous improvement.Stakeholder Engagement: Partnering with executive leadership, business units, and technical teams to ensure adoption and sustainable success.Governance & Risk Management: Establishing robust project management practices, quality assurance, and risk mitigation strategies to ensure on-time, on-budget delivery.Innovation & Integration: Leveraging digital tools and analytics to drive operational efficiency and a data-driven culture.With a passion for enabling people and technology to work seamlessly together, I focus on building scalable, resilient solutions that empower McElhanney’s teams to deliver exceptional service to our clients and communities.
SKILLS
ABOUT COLIN MACDONALD
Colin is a highly experienced Senior Project Consultant with over 25 years of proven expertise in delivering large-scale, complex projects across a broad spectrum of industries, including energy, transportation, finance, technology, and retail. Throughout his career, Colin has excelled in project scoping, resource management, risk mitigation, reporting, and budget oversight—often managing multimillion-dollar budgets. He is particularly skilled at driving projects to completion on time and within budget, leveraging Agile methodologies to optimize processes and reduce costs. His extensive experience includes leading major SaaS integration projects, including the deployment of JDE, SAP SuccessFactors, and cloud-based solutions like Oracle Fusion Cloud and NetSuite. Colin is adept at integrating multiple platforms to streamline operations and enhance efficiency.In addition to his technical expertise, Colin’s strategic thinking is grounded in his MBA from Western University and his Scrum Master Certification. This academic foundation has further honed his leadership, communication, and problem-solving skills, enabling him to effectively navigate complex project landscapes. He thrives in challenging environments, where his results-driven approach ensures success in even the most dynamic situations.Colin has also demonstrated a strong ability to manage complex vendor relationships and lead cross-functional teams across multiple continents. He has worked closely with stakeholders from diverse departments such as IT, finance, HR, procurement, and legal in regions including Canada, the USA, the UK, Europe and India. His leadership has been instrumental in driving successful global initiatives, including HRIS transformations, software upgrades, and large-scale ERP implementations.With deep experience spanning the entire software development lifecycle, from initial planning and vendor selection to deployment and post-launch support, Colin stands out for his unique combination of technical knowledge, leadership ability, and stakeholder management skills.Outside of his professional career, Colin is a former Professional Tennis Player and Coach, an avid baseball enthusiast, and has served on the Board of Directors of the BC Speed Skating Association. He is also the former President and Chairman of the West Vancouver Tennis Club.
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