John Lawton

About John Lawton

Expert in SaaS/cloud systems and integration including planning, development, testing and deployment. I work closely with F100 accounts to exceed their integration deployment requirements.Achievements: Co-founder of FullcastCo-founder of Simplus80+ Salesforce implementations deployedCo-architected the Workfront APIBuilt the Workfront Support organization50+ Workfront implementations deployed30+ Workfront integrations deployedEducation:MBA Operations and Process ManagementBS Computer Information SystemsPMP Project Management Professional6x Salesforce.com Certifications

Experience

1. Solution Architect

   Fullcast

   Jan 2024 — Present · Salt Lake City, UT, US

   As a Solutions Architect at Fullcast, I collaborated with developers, admins, and stakeholders to design and build scalable GTM strategies for large and small clients, delivering real value through process automations, territory planning, capacity planning, and compensation/commission planning. Integrating Salesforce AI tools like Einstein and Agentforce, I created pivotal systems for planning, executing, and compensating thousands of individuals, boosting sales productivity by up to 34% and efficiency via AI-driven insights.GTM Strategy Design: Architected comprehensive GTM solutions using Salesforce Sales Cloud and AI, optimizing territory and capacity planning to align resources, reducing misalignment-related revenue losses by 20%.Developed automations with Flow Builder, Apex, and Einstein AI for streamlined workflows, cutting manual tasks by 25% and enabling predictive analytics for compensation planning.Pioneered Agentforce and Einstein for AI agents in territory management and quota allocation, improving forecast accuracy by 30% and boosting team productivity as seen in high-performers using AI (61%).Built custom LWC and integrations via REST APIs, ensuring scalability for thousands of users, with auto-allocation features driving revenue growth and low-entry AI adoption.Delivered enterprise-grade systems for compensation planning, leveraging machine learning for capacity forecasting, resulting in faster deal closures and 223% ROI in similar implementations- Salesforce Clouds: Sales Cloud, Service Cloud, CPQ, Territory Management- AI: Einstein AI, Agentforce, Machine Learning, Predictive Analytics- Development: Apex, LWC, Aura Components, SOQL, SOSL- Automation: Flow Builder, Process Builder- Integrations: REST/SOAP/Bulk APIs- Methodologies: Agile, Scrum, Project Management

Education

• Utah Tech University

  AA, Spanish GE

  2003 — 2005

• Utah State University

  Master of Business Administration - MBA, Business Administration and Management, General

• Utah Tech University

  BS, Computer Information Systems

  2005 — 2006

Skills

• Waterfall
• Strategy
• Rest
• Salesforce.com
• Workfront Implementation
• Cloud Computing
• Attask
• Digital Photography
• Software Project Management
• Crm
• Web Applications
• Perl
• Salesforce.com Consulting
• Enterprise Software
• Sdlc
• Ham Radio
• Saas
• Process Engineering
• Workfront Development
• Mysql
• Sharepoint
• Six Sigma
• Application Architecture
• Program Management
• IT Operations
• Management
• Soap
• Salesforce.com Implementation
• Linux
• Systemic Thinking
• Ms Project
• Agile Project Management
• Product Management
• Salesforce.com Development
• Process Improvement
• Software Development
• Scrum
• Pmo
• Pmp
• Leadership