John Difranco
Helping 21,500 organizations across the globe fuel innovation by optimizing IT infrastructure management.
- Role
- Credit and Collections Specialist at Park Place Technologies
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About John Difranco
In-depth knowledge of insurance, banking, and information technology principally acquired…
Experience
Credit and Collections Specialist
Oct 2016 — Present · Mayfield Heights, OH, US
Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Generate daily team reports outlining monthly and daily changes in net debits, payments and credits outstanding for US, Canadian, and European entities. Also generate weekly AR reports organized by collector to provide outstanding invoices by customer emphasizing collection efforts of oldest balances due.
Education
John Carroll University
Bachelor of Arts (BA)
1986 — 1990
Skills
- Computer Proficiency
- Loss Mitigation
- Credit Cards
- Financial Risk
- Microsoft Excel
- Business-to-Business (B2b)
- Portfolio Management
- Loans
- Business Process Improvement
- Computer Hardware
- Underwriting
- Microsoft Dynamics Crm
- Leadership
- Auto Claims
- Mortgage Lending
- Relationship Management
- Microsoft Dynamics Gp
- A/R Collections
- Banking
- Risk Management
- Microsoft Word
- Cross Selling
- Computer Software Training
- Microsoft Office
- Sales
- Mortgage Banking
- Accounts Receivable
- Customer Retention
- Vendor Management
- Customer Service
- Consumer Lending
- Insurance
- Loan Servicing
- Management
- Customer Satisfaction
- Casualty Claims
- Process Improvement
- Claimiq
- Call Centers
- Loan Origination
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