John C. Basoms
Director of Client Services @ Muros // Driving Growth, Collaboration & Innovation
- Role
- Director of Client Services at Muros
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About John C. Basoms
Dynamic project management, business development and customer success leader with a…
Experience
Director of Client Services
Dec 2020 — Present · Chicago, IL, US
Muros is a rapidly growing art activation agency, partnering with some of the best artists in the world to create first-of-its-kind experiences for brands and businesses. We specialize in mural and street art to create truly authentic and impactful connections between organizations and the communities they serve.• Drive and expand global agency revenue, securing and managing a multi-million dollar client roster while unlocking new strategic partnerships and product offerings.• Lead high-performing project teams across all phases of client engagements, from contract negotiation and strategic planning to production, marketing, and ROI analysis.• Architect and optimize a powerful tech ecosystem, implementing tools like Monday.com, Hubspot, Frame.io and Slack to streamline operations and enhance team collaboration.• Identify, cultivate, and oversee a diverse network of technology, production, real estate, and artist partners to ensure seamless project execution and top-tier results.
Education
Universidad San Francisco de Quito
Study Abroad Program
University of Illinois at Urbana-Champaign
Bachelor of Arts
University of Southern California
N/A
Skills
- Resource Allocation
- Budgets
- Jquery
- Customer Loyalty Management
- Business Development
- Account Management
- SEO
- User Interface Design
- Production
- Event Planning
- Scheduling
- User Experience
- Credit Card Transaction Processing
- Business Relationship Management
- Project Coordination
- Customer Relationship Management (Crm)
- Interviewing
- Social Media
- Analytics
- Online Advertising
- Wireframes
- Salesforce.com
- Front-End Development
- Web Design
- Crm
- Project Management
- Html5
- Advertising
- Digital Media
- Hiring
- Css
- Food & Beverage
- Sales Operations
- Customer Service
- Blogging
- Contract Negotiation
- Strategic Consulting
- Interviews
- Film
- Javascript
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