John Lyda

Operations Manager at Blue Cross and Blue Shield of Alabama

Role: Operations Manager at Blue Cross and Blue Shield of Alabama
Location: Birmingham, AL, US
LinkedIn followers: 500 followers

About John Lyda

Proven and accomplished operations management professional with superior leadership and relational management skills. A quick & informed decision maker who can accomplish goals and objectives for the corporation through the successful management of resources.Specialties: Business Process Outsource (BPO) Management, including contract negotiations and relationship management; Budget Developement & Tracking; Directing and Motivating Staff; Process Analysis and Improvement; Data Driven Process Analysis

Experience

Operations Manager
Blue Cross and Blue Shield of Alabama
Sep 1997 — Present

Education

The University of Alabama
BS, Business Management
1994 — 1995
University of Alabama at Birmingham
MBA
1995 — 1997

Skills

Team Leadership
Financial Analysis
Human Resources
Program Management
Leadership
Business Process Improvement
Management
Team Building
Health Insurance
Project Planning
Leadership Development
Insurance
Customer Service
Negotiation
Vendor Management
Marketing
Healthcare
Strategic Planning
Business Analysis
Recruiting
Account Management
Budgets
Customer Satisfaction
Training
New Business Development
Operations Management
Coaching
Contract Negotiation
Employee Benefits
Performance Management
Risk Management
Analysis
Process Improvement

Contact information

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Work email
j••••••••@bcbsal.org
Personal email
•••••@•••••.com
Direct dial
+12•••••••49

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Current company

Blue Cross and Blue Shield of Alabama

Insurance · 2.8K employees · Founded 1936 · Birmingham, Alabama, United States

Blue Cross and Blue Shield of Alabama is the largest provider of healthcare benefits in Alabama, providing coverage to more than 2.9 million people in Alabama and other areas of the country. We employ over 3,500 people at our corporate headquarters in Birmingham, Alabama, as well as service centers and satellite offices throughout Alabama. In business since 1936, Blue Cross is a solid, stable company that is positioned for growth in the 21st century. Our customers are individuals representing nearly 20,000 companies, including many of the states and country's largest corporations, as well as small businesses with as few as two employees. Today's dynamic healthcare market requires that we identify and utilize the best available talent to provide outstanding value and service for our customers. At Blue Cross, our strategy is simple: serve customers through value-driven quality products and services. We are in the people business, and our corporate values reflect this. That's why we're called "The Caring Company." We've been cited for excellence in performance, financial strength, innovation and human resources. Yet, we do not rest on past achievements or laurels. Each day brings an opportunity to create something better. This same standard of excellence and concern for others extends to our associates. Blue Cross and Blue Shield of Alabama is an Independent Licensee of the Blue Cross and Blue Shield Association.

alabamablue.com

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About John Lyda

Experience

Operations Manager

Education

The University of Alabama

University of Alabama at Birmingham

Skills

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